Terms & Conditions.

Last Updated: 02.22.25

1. Introduction

Welcome to Ever After Transylvania (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of www.everaftertransylvania.com (the “Website”) and your participation in any experiences, events, or services we offer. By accessing our Website and purchasing tickets, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old to purchase access to any of our events. By using our Website, you confirm that you meet this requirement.

3. Payment & Billing

  • All payments are processed securely through Stripe.

  • By purchasing a ticket or service, you agree to provide accurate billing information and authorize us to charge your payment method.

  • Prices are displayed in [Currency] and may include applicable taxes and service fees.

4. Ticketing & Access

  • Your ticket grants you access to the Ever After Transylvania event as outlined in your purchase confirmation.

  • Tickets are non-transferable and may only be used by the original purchaser unless explicitly allowed by us.

  • You agree to follow all event guidelines, including any security and safety regulations.

5. Cancellations & Refunds

  • All sales are final, except as stated in our Refund Policy below.

  • We reserve the right to modify, reschedule, or cancel the event in unforeseen circumstances (e.g., natural disasters, government restrictions, safety concerns). If an event is canceled, we will notify you regarding refund or rescheduling options.

6. Liability & Assumption of Risk

  • You acknowledge that participation in our events carries inherent risks. By attending, you voluntarily assume all risks associated with the event and release Ever After Transylvania from any liability.

  • We are not responsible for lost, stolen, or damaged personal items during the event.

7. Privacy & Data Use

  • We respect your privacy. Personal information collected during ticket purchases will be handled in accordance with our Privacy Policy.

  • We may send promotional emails regarding future events, but you can opt out at any time.

8. Prohibited Conduct

  • Attendees must respect the event space, staff, and fellow guests.

  • We have a zero-tolerance policy for harassment, violence, or disruptive behavior. Violation of this may result in immediate removal without refund.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our Website or event participation after changes constitutes acceptance of the new Terms.

10. Contact Us

For any questions, please reach out to theimpaler@everaftertransylvania.com.

Refund & Cancellation Policy

Last Updated: 02.22.25

1. General Refund Policy

All ticket sales for Ever After Transylvania are final and non-refundable, except in the following cases:

  • The event is canceled by us.

  • The event is rescheduled and you are unable to attend the new date.

  • A refund is granted at our sole discretion under exceptional circumstances.

2. Event Cancellation & Rescheduling

  • If we must cancel the event for reasons beyond our control (such as government restrictions, natural disasters, or safety concerns), we will notify you and offer:

    • A full refund, or

    • A credit for a future event.

  • If the event is rescheduled, you will have the option to transfer your ticket to the new date. If you cannot attend, you may request a refund within [X] days of the reschedule notice.

3. No-Show & Personal Cancellations

  • If you do not attend the event, no refunds or credits will be issued.

  • If you are unable to attend due to personal reasons, we do not offer refunds, but you may contact us to discuss possible transfer options (subject to approval).

4. Payment Disputes & Chargebacks

  • By purchasing a ticket, you agree to our no-refund policy.

  • Unauthorized chargebacks may result in your account being banned from future events. If you have concerns, contact us at theimpaler@everaftertransylvania.com before filing a dispute.

5. Contact for Refund Requests

For refund inquiries related to cancellations or rescheduling, please contact theimpaler@everaftertransylvania.com with your order details and reason for request.